Shipping

Shipping costs and information

Shipping is possible only to the countries listed below. The shipment is handled by DHL. The respective shipping costs can be found in the table below.

If you wish to have the goods shipped to another country, please send us an e-mail to customer@madsmile.de before placing an order. Please state the article with the quantity and the delivery address including the country and the respective postal code. We will then inform you as soon as possible whether we can also ship to the desired country and - if delivery to the desired shipping address is possible - we will inform you about the shipping costs, as we have to check the shipping possibility and the costs with our shipping partner in advance.

Shipping within Germany:
Delivery time: 3-5 working days
Standard shipping: 3,99€

Shipping outside Germany:
We deliver to the following countries:

Austria:
Delivery time: 3-10 working days
Shipping costs: 5,99€

Europe-wide:
Delivery time: 3-10 working days

EU: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Andorra, United Kingdom, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Czech Republic.

Shipping costs: 7,99€

Non-EU: Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, Macedonia (Rep.), Moldova, Montenegro, Norway, Switzerland, Serbia, Ukraine

Shipping costs: 11,99€

Worldwide:
Australia, Canada, China, Japan, USA, Turkey, United Arab Emirates

Delivery time: within 30 days
Shipping costs: 29,99€

For deliveries to countries outside the European Union, further costs may be incurred for which we are not responsible, and which are to be covered by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at https://ec.europa.eu/taxat-on_customs/home_de and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.